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Enabling online booking

Online booking provides 24/7 convenience for your clients, reduces administrative work for you, and significantly increases bookings by allowing customers to secure appointments instantly, even outside of business hours.

online booking

Designate which services can be booked online​

This function is the control panel that determines precisely which appointment types are made available for client self-scheduling through your Patient Portal or external scheduling links. This critical setting prevents clients from booking complex, specialized, or first-time services without proper clinic vetting.

Set Practice Operational Hours​

operation hours

Accurately setting your practice’s operational hours is necessary to ensure you are only booked when you are truly able to work. This prevents scheduling conflicts, protects your personal time, and defines the precise windows during which clients can book services.

  1. Go to Settings.
  2. Select Practice Information.
  3. Navigate to Operational hours.
  4. Toggle on or off to adjust your availability as needed.
  5. Select the start and end times.
  6. Once your availability is set, click Save to apply your changes.

Scheduling time between appointments​

Set buffer time between appointments to allow for preparation and documentation.

Set availability​

Configure when clients can book appointments online.

Get your unique booking link to share with clients via email, website, or social media.

Set booking & cancellation policies​

Define policies for booking, cancellation, and rescheduling.

Payment settings​

Configure payment requirements for online bookings.

Customize booking page appearance​

Customize the look and feel of your online booking page to match your brand.

Set booking policies​

Establish rules for booking, such as advance notice requirements or booking limits.

Booking Requests​

Manage booking requests that require your approval before confirmation.