Setting up appointment reminders

Configure automatic reminders to be sent to clients before their appointments via email or SMS.

The Power of Automated Reminders

Automated reminders boost clinic efficiency by:

• Reduce No-Shows: Clients stay informed, reducing missed appointments.
• Optimize Time: Less manual calling frees staff for core tasks.
• Client Preference: Clients expect and appreciate digital communication.
• Billing Efficiency: Fewer no-shows create stable schedules and revenue.
• Embed an online booking link on your website

Setup Steps

To configure automated reminders:

1. Access Settings: Go to Settings → "Notifications".
2. Define Channels: Toggle “Appointment Reminders”.
3. Create Sequences: Define timing for each channel:
   • Email: 48 hours before
   • SMS: 2 hours before