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Inbox — Communication, Reimagined

The WithinEHR inbox is a unified communication hub that brings all client communications together in one secure, organized place. It replaces fragmented email threads, phone tag, and disconnected messaging tools with a single, HIPAA-aware communication layer tied directly to your client records.


What the Inbox Replaces

  • Unencrypted email for sensitive client communications
  • Phone-based back-and-forth for appointment coordination
  • Disconnected messaging tools that are not linked to patient records

What You Can Do in the Inbox

  • Send and receive secure messages with clients and team members
  • Reply to and forward conversations
  • Assign messages to specific team members for follow-up
  • Link conversations directly to client records
  • Sync your external email account for a unified view
  • Access client records directly from a message thread

Getting Started

See: Getting Started with Inbox