Inbox Settings
Inbox settings let you control how your communications are organized, routed, and displayed — ensuring your team can work efficiently and no message goes unanswered.
What You Can Configure
- Email sync connections
- Inbox assignment rules
- Auto-reply and away messages
- Notification preferences
- Message routing and escalation rules
How to Access Inbox Settings
- Go to Settings on the navigation pane.
- Select Inboxes.
- Choose the inbox you want to configure.
- Adjust the settings as needed.
- Click Save.