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Getting Started with Client Records

Client records are the central hub for all information about your clients in WithinEHR. Having a complete, organized client list is crucial for personalized communication, tracking service history, managing payment records, and complying with data privacy regulations. This client profile is the single source of truth for all interactions.

Add new clients

Learn how to add new clients to your system and populate their initial information.

View the different sections under client records

Client records are organized into several sections:

Overview

The overview section provides a summary of the client's information, recent activity, and upcoming appointments.

Personal information

Store and manage basic client information including contact details, demographics, and personal notes.

Relationships

Track relationships between clients, such as family members or guardians.

Documentation

Access all documents, forms, and notes associated with the client.

Inbox

View and manage all communications with the client.

Billing

Access billing information, invoices, and payment history for the client.

Insurance

Store and manage insurance information for the client.

Importing new clients

Learn how to import multiple clients at once using CSV files or other import methods.

Set up your services

You can add one or more services

  • Select Start Add services

  • Choose Service - Duration - Date

  • Click Save services