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Set Availability for Specific Services

Service-level availability lets you define exactly when a specific service can be booked — independent of a provider's general working hours. This gives you granular control over your schedule and prevents clients from booking services at times when the necessary resources are not available.


Why Service-Level Availability Matters

  • Granular Control: Limit complex or long-duration services to specific time windows (e.g., new patient intakes only in the morning).
  • Resource Optimization: Group similar appointments together to reduce setup time and context switching.
  • Prevent Booking Errors: Ensure clients cannot book a service that requires a specific room or staff member when that resource is unavailable.

How to Set Availability for a Specific Service

  1. Go to Settings > Services.
  2. Select the service you want to configure.
  3. Find the Availability or Booking Hours section.
  4. Set the days and times when this service can be booked.
  5. Click Save.

Tips

  • Review service availability settings whenever you change your general practice hours to ensure they remain aligned.
  • Use service-level availability to protect high-demand time slots for your most critical appointment types.